Ethereum order processing

Incident Report for Shoppy

Resolved

This incident has been resolved.

Posted Jun 17, 2020 - 23:21 CEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 17, 2020 - 22:54 CEST

Identified

Our Ethereum fullnode is experiencing packet loss. We have raised a ticket with our service provider and are awaiting a fix.

Posted Jun 17, 2020 - 22:01 CEST

Investigating

We are currently investigating an issue in processing ETH orders.

Posted Jun 17, 2020 - 21:53 CEST

This incident affected: Payments (Ethereum).