Orders not processing properly

Incident Report for Shoppy

Resolved

This incident has been resolved. All orders have been reprocessed and are delivered.

Posted Mar 31, 2020 - 03:35 CEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 31, 2020 - 03:13 CEST

Identified

The issue has been identified and a fix is being implemented.

Posted Mar 31, 2020 - 00:38 CEST

Investigating

We are currently seeing a bug in processing orders. No further action is required, all orders will be reprocessed.

Posted Mar 31, 2020 - 00:35 CEST

This incident affected: Payments (Bitcoin, Ethereum, Litecoin, PayPal, Stripe).